GEPCO Online Bill July 2024

To view your GEPCO Online Bill,Simply enter your 14-digit reference number Below and click the “Check Bill” button. This will open a new tab where you can view and free download your duplicate bill.

How to Find Reference Number of Gepco Bill

Here are the steps to find your PITC GEPCO bill reference number:

  • Locate your most recent physical/duplicate PITC GEPCO bill.
  • The reference number is mentioned at the top of the bill, right after the consumer ID number.
  • It will be a 14-digit number printed in clear fonts for easy visibility.
  • If required, refer to the sample bill image provided for reference. Match the location of the consumer ID and reference number as shown in the sample.
  • The reference number may look something like this: 0123-1234-123456
  • Compare the digits on your physical bill with the sample image to accurately locate your personal 14-digit reference number.
  • Once found, note down or remember the number. This will be needed when checking your online bill on the GEPCO portal.
  • In case of any confusion locating the reference number, you can also contact your nearest PITC gepco duplicate bill office for assistance.
  • Having the correct reference number is important to pull up your bill details online without any issues.

So in summary, carefully locate the 14-digit reference number stated on your physical gepco duplicate bill by referring to the sample image if needed.


About GEPCO Online Bill

GEPCO stands for Gujranwala Electric Power Company. It is one of the major electricity distribution companies in Pakistan responsible for power distribution in Gujranwala and Sialkot divisions of Punjab province.

GEPCO was established in 1998 by corporatizing the assets and functions of the former Area Electricity Board which was formed in the 1980s. It covers the districts of Gujranwala, Hafizabad, Sialkot, Narowal, Gujrat and Mandi Bahauddin.

GEPCO received its certificate to commence business operations in June 1998. It has built strong infrastructure over the years including an extensive network of distribution lines, transformers, substations and grid stations.

GEPCO’s customer base consists of residential, commercial, industrial and agricultural consumers catering to household, business, factory and farm electricity needs.

The company receives power supply from various sources like the National Transmission and Dispatch Company, Independent Power Producers and hydroelectric stations. It then distributes this electricity to consumers through its distribution network across the coverage area.

GEPCO Online Bill aims to ensure uninterrupted power supply and undertake infrastructure upgrades to meet the growing demand. It has established itself as a major distribution company in Punjab province.

Gujranwala Electric Power Company Mission

To become a leading power distribution company in Pakistan known for its excellence in customer service, reliability and use of innovative technologies.


To provide safe, secure and affordable power supply to all consumers through a skilled workforce and robust infrastructure, while ensuring the highest standards of integrity, efficiency and social responsibility.


Ethics – Uphold high ethical conduct and values in all areas of operations.

Customer Centricity – Place customers’ needs and satisfaction at the core of all activities.

Leadership – Lead by example through prudent management, strategic direction and employee empowerment.

Teamwork – Foster a collaborative work culture leveraging diverse strengths and perspectives.

Excellence – Attain highest quality standards and continuously improve processes.

Courtesy – Treat all stakeholders, especially consumers, with courtesy, respect and empathy.

Responsibility – Fulfil commitments responsibly and accountably towards consumers and shareholders.

Integrity – Conduct business with integrity, transparency and in compliance with applicable rules and regulations.

Innovation – Adopt new technologies, techniques and thinking to enhance service delivery and efficiency.


Service Areas

Here are the key areas under the jurisdiction of GEPCO (Gujranwala Electric Power Company):

GEPCO has a wide coverage area, providing electricity distribution services to these six districts located in the Gujranwala and Sialkot divisions of Punjab province, Pakistan. Its distribution network spans across these areas to deliver power supply to residential, commercial and industrial consumers. GEPCO remains responsible for maintenance of infrastructure and ensuring electricity provision to all towns and cities within the Gujranwala, Hafizabad, Sialkot, Narowal, Gujrat and Mandi Bahauddin districts.

Payment Methods

Here are some of the common options available to pay your GEPCO bill:

All Commercial Banks:

  • National Bank of Pakistan
  • Habib Bank Ltd
  • United Bank Ltd
  • MCB Bank
  • Allied Bank

All Post Offices across Pakistan

Online Payment Options:

  • Easypaisa – Via shops or mobile account
  • Jazz Cash
  • HBL Pay
  • Meezan Bank Click

GEPCO Customer Service Centers/Collection Points:

  • Gujranwala Electric Power Company designated branches for bill payment and submission of online requests.

Automated Payment Options:

  • 1Link ATM machines
  • NADRA Kiosks for online payment of bills

Additionally, bills can also be paid through:

  • Epay – Authorized branches of UBL, MCB & HBL
  • Credit/Debit Cards on relevant company websites.

By using the above widespread options, consumers can easily pay their gepco online bill check from anywhere without having to wait in long queues.if you live in multan click here to check your bill.

GEPCO New Connection Procedure

Here are the key steps to apply for a new electricity connection from GEPCO:

  1. Obtain an Application Form: Collect a form from the nearest GEPCO center or download one from their website.
  2. Required Documents: Prepare valid CNIC of applicant, ownership/rental documents and NOC (if needed).
  3. Load Specifications: Calculate load demand and provide relevant technical details for commercial/industrial connections.
  4. Connection Categories: GEPCO offers connections in 3 categories – Category 1 (upto 15 KW), Category 2 (16-70 KW) and Category 3 (71-500 KW).
  5. Submit Application: Submit filled form along with documents to the designated GEPCO representative.
  6. Application Processing: GEPCO will verify details, conduct inspections and assess technical requirements.
  7. Payment of Charges: Deposit required connection charges and fees as notified after approval. Obtain receipt.
  8. Connection Installation: GEPCO will schedule and carry out installation including meters, transformers etc.
  9. Final Inspection: Once installations are complete, gepco online bill check will inspect and test the new connection.
  10. Activation: After approval, the connection will be activated and ready for use.

Requirements may vary based on connection type (residential, commercial, industrial) and location. Follow gepco online bill check guidelines for a smooth application process.if you live in Hyderabad click here to check your bill.

Online Complaint Procedure

Here are the steps to register an online complaint on the GEPCO e-Complaint system:

  1. Visit the official GEPCO website and look for the e-Complaint option.
  2. Click on e-Complaint to access the online complaint registration form.
  3. Enter the required details in the form such as:
  • Your name
  • Mobile number
  • Email address
  • Circle/City name
  • Select the nature/type of complaint from the dropdown
  • Mention your reference number
  • Write a brief description of your complaint
  1. The complaint nature could include issues like:
  • Billing
  • Meter reading
  • Electricity supply
  • Faulty equipment
  • Line repair
  • Others
  1. Once all details are filled, click “Submit” to register your online complaint.
  2. You will receive a complaint number for future reference.
  3. GEPCO will process your complaint and respond back via the provided contact details.
  4. Track status of complaint using the reference/complaint number as needed.

This makes it convenient for customers to lodge complaints without visiting offices.


GEPCO MIS (Management Information System) is a computerized system used by Gujranwala Electric Power Company (GEPCO) to automate its business processes and improve customer service.

Key features of GEPCO MIS:

  • It acts as a centralized database to store customer records, billing information, energy consumption data etc.
  • Allows customers to view bills online, make digital payments and check account details.
  • Helps gepco duplicate bill monitor power usage trends, track network performance and ensure billing accuracy.
  • Streamlines workflows like new connections, fault repair, meter reading to boost efficiency.
  • Facilitates swift complaint redressal by capturing and managing customer issues systematically.
  • Enables electronic communication with customers for service notifications.
  • Generates analytic reports for management to track KPIs, identify areas for improvement.
  • Automates processes like invoicing, payments, inventory & asset management.

In essence, GEPCO MIS is a valuable IT solution that strengthens GEPCO’s customer services, provides data-driven insights and optimizes business operations through digital transformation of key functions.


What is FPA on GEPCO bills?
FPA stands for Fuel Price Adjustment. It is an additional charge determined by the National Electric Power Regulatory Authority (NEPRA). The FPA rate changes each month depending on fuel costs.

Does the FPA stay the same?
No, the FPA amount varies over time. It may increase when fuel prices rise, and consumers get credited when prices fall. This allows costs to be adjusted accordingly.

What taxes does the government charge?
Major taxes included in GEPCO bills are:

What is the GEPCO tariff guide?
GEPCO provides a clear PDF manual containing all details about tariff slabs, tax calculations, and rates for different consumer categories. This helps understand the billing structure and components in an easy manner.

In summary, FPA and taxes fluctuate as per rules while the tariff guide offers comprehensive clarity on bill pricing and charges assessed.

GEPCO Address and Phone Numbers

Here are the details of GEPCO (Gujranwala Electric Power Company) headquarters:

WAPDA House, Hafeez Centre, The Mall, Gujranwala, Punjab, Pakistan.

Phone Numbers:
+92 55 9200504
+92 55 9200516
+92 55 9200592

Some key points:

  • GEPCO headquarters is located in Gujranwala city, Punjab province.
  • The address is WAPDA House, Hafeez Centre, situated in The Mall area of Gujranwala.
  • Three primary contact phone numbers for GEPCO head office are provided.
  • These numbers can be used to contact GEPCO regarding matters pertaining to the head office like complaints, queries, requests for top management etc.
  • For region-specific queries, customers are advised to contact their nearest GEPCOcustomer facilitation centers/complaint offices.
  • Official website also has information and online complaint registration facility available.

So in summary, the provided address and phone contacts can be used to directly reach out to GEPCO headquarters for important matters as needed.


GEPCO’s online bill system has significantly improved how customers manage their electricity bills. It provides an accessible digital platform that allows people to easily check and pay bills from the comfort of their own homes.

This solution enhances efficiency while reducing paperwork. It ensures customers can manage bills in a timely manner. GEPCO’s commitment to technology advancements simplifies the billing process. This improves the customer experience.

No longer do people need to wait for physical bills or visit offices. Bills can now be accessed online at any time. The digital system reduces the hassle of paper bills. It also cuts down on resource usage.

Online payment options allow for secure and instant bill payments from anywhere. Real-time bill details provide transparency into electricity usage and charges. This empowers customers to better manage their accounts and track outstanding payments.

GEPCO benefits from automated workflows and data-driven decisions through the online system. Complaint resolution and queries are streamlined on the digital platform. The progressive technology reflects GEPCO’s focus on modern customer service.

Most importantly, the online solution has revolutionized the billing landscape. It lowers costs while enhancing satisfaction for both the utility and customers. GEPCO’s digital transformation demonstrates how technology can optimize key power sector functions for mutual benefit.

In summary, the online bill system provides significant convenience and efficiency compared to traditional billing methods. It improves the customer experience through accessible account management tools.

Frequently asked Questions

How can I check my GEPCO Bill Online?

You can check your GEPCO bill online by visiting Enter your 14-digit reference number in the input box provided and click the “Check Bill” button. Your bill details will be displayed if available.

What is the GEPCO reference number?

The GEPCO reference number is a 14-digit unique number given to each customer. It can be found on previous bill copies usually in the top left section or below the customer ID in the top right corner of the third row.

Can I check my GEPCO Bill Online Without the Reference Number?

No, the 14-digit reference number is mandatory for checking your bill online as it is used to retrieve your bill details from the system.

Can I pay my GEPCO Bill Online?

Yes, the website provides online payment options. You can pay your bill via easypaisa, bank branches after checking it online.

Is Online Bill Checking Secure?

Yes, GEPCO ensures security but it is advised to use a secure network and not share personal details on unverified websites.

What if I face issues accessing my online bill?

You can contact GEPCO customer service through helpline or by visiting their center for assistance in case of any problems accessing the online bill.

Can I view previous GEPCO Bills Online?

Yes, previous bill details can also be viewed online by selecting the desired billing period.

Are there charges for online bill check?

No, checking bills online through the official website is free of cost.